Refund Policy
Refunds are handled according to the Refund Policy and applicable consumer law.
This refund policy applies to Birdoptic and its published services, including sales, rentals, and demo sessions.
Eligibility for Refunds
To be eligible for a refund, items must be returned in their original condition within 30 days of purchase. Proof of purchase is required.
Exclusions from Refunds
Certain items, such as opened or used equipment, may not be eligible for a refund. Please check our policy for specific exclusions.
How to Request a Refund
To initiate a refund, please contact our support team with your order details. We will provide instructions for returning the items. contact@birdoptic.quest
Refund Processing Time
Refunds will be processed within 14 days of receiving the returned items. The refund will be issued to the original payment method.
Cancellation Policy
If you wish to cancel your order, please contact us within 14 days of receiving your items. We will guide you through the cancellation process.